If you are looking to change how many weeks of Kabo meals you get each shipment and/or how often you get your deliveries you can make those changes directly in your Kabo Account!
Check out the videos for examples on how to make changes to your dog/s next upcoming Kabo order:
How To Change The Amount of Food, Delivery Frequency and Delivery Date:
In this example, we change Spencer's meal plan from 4 weeks of food delivered every 4 weeks to 2 weeks of food delivered every 2 weeks, we also change his delivery date from June 29th to July 13th.
Starting July 13th is when Spencer will get 2 weeks of food delivered every 2 weeks!
How to Change to an Earlier Delivery Date and get deliveries more Frequently:
In this example, we change Spencer's meal plan from 4 weeks of food delivered every 8 weeks to 4 weeks of food delivered every 6 weeks, we also change his delivery date from Aug 24th to June 29th.
Starting June 29th is when Spencer will get 4 weeks of food delivered every 6 weeks!
How to Change Your Pup's Delivery Date and Delivery Frequency:
In this example, we change Spencer's meal plan from 4 weeks of food delivered every 4 weeks to 4 weeks of food delivered every 6 weeks, we also changed his delivery date from June 29th to July 13th.
Starting July 13th is when Spencer will get 4 weeks of food every 6 weeks!
How NOT to Change your Pup's Next Delivery Date:
In this example, we change Spencer's meal plan from 4 weeks of food delivered every 4 weeks to 4 weeks of food delivered every 8 weeks, it is important to note that this does NOT change Spencer's already scheduled delivery date of June 29th.
What changing the delivery frequency does is, starting June 29th, Spencer will receive deliveries every 8 weeks instead of every 4 weeks.
In case the above videos aren't working for you, or you prefer your instructions written out, we've wrote a step by step guide for you here as well:
1. Once you're logged in, to get started, look under the "Deliveries" section on the left hand side and click the green "Edit" button!
2. Under the first heading "Amount of food per dog" you can select the amount of food you want sent for your delivery for your pup(s). You have an option of getting a 2 week or 4 week supply of Kabo meals!
3. Under the second heading "How often" you will select the frequency or how often we ship your Kabo subscription meals. You have the option from every 2 weeks to every 26 weeks.
4. Under the third heading "Next delivery date", you'll select the next delivery date for when you want to receive your next order.
- You'll always see our next 3 earliest delivery dates available to choose from.
5. Once you have made your selections you will see the date when your changes will be applied. Click the green "Save Changes" button to apply the changes.
Remember that any changes made after your order cutoff date can't be guaranteed because we have already ordered the exact ingredients from local suppliers and have already started preparing your order. Please review these important cutoff dates.